Managing Production & Customer Service

At the heart of any business is the customer that pays to obtain the products supplied by the business. As such, an entrepreneur’s preoccupation should be with finding ways to not just satisfy existing customers, but rather to delight them so as to retain that vital source of value for the business. Customers become more profitable the longer that they stay with a business and therefore an entrepreneur’s goal should be to increase, as much as possible, his share of each customer’s wallet for the products that they sell over time. For this reason, a clearly thought-out and executed integrated marketing and customer service program is essential. The key objectives of such a program should be: (a.) customer growth, (b.) customer retention and (c.) average revenue growth per customer.

Service Features

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  • At least 6 hours of direct sun daily
  • Little to no standing water after heavy rains
  • Close proximity to facilities; land as level as possible
  • Close available water source
  • Good soil quality & safety

Maintenance

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